JOB SUMMARY
Defines, designs and implements solutions using various server, storage and computing platforms. Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Works to define, order, and install various hardware platforms including their operating systems, applications, and possibly their databases. This position may address complex systems management processes and automation such as configuration, asset, problem, discovery, change, release, and security management. Analyzes, acquires, installs, modifies and supports operating systems, databases, utilities and Internet/intranet related tools. Conducts systems programming and systems support activities, such as new or revised program language codes, processing routines and report generators. Conducts tier two and three support for platforms. Serves in an escalation mode to provide technical support to field engineers, technicians and customer service representatives who are diagnosing, troubleshooting, repairing and debugging complex hardware, storage and computing environments. Responds to situations where first line product support has failed to isolate or fix problems. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
EDUCATION
Bachelor’s Degree or equivalent, relevant work experience of four years in addition to the minimum experience requirement of 5 years.
WORK EXPERIENCE
5-7 years
To be considered for this position, please submit your application through our careers site. See steps below.
1. Visit www.houstonisd.org/careers
2. Search the following Job ID: 23024
3. Click "apply now"
*PLEASE NOTE* our application system requires a two-step completion process. Please check your email, including your spam folder, for a request to confirm personal information.
For questions regarding the application process, please reach out to:
Human Resources - Talent Acquisition
HISDTalentAcquisition@houstonisd.org
713-556-7373
Houston Independent School District is an equal opportunity employer.