Director of Student Services

Job Title: Director of Student Services

Wage/Hour Status:  Exempt

Reports to: Asst. Supt. for Learning & Innovation

Pay Grade:  Admin/Prof 8

Dept./School:  Learning & Innovation

Work Calendar: 226 Days

Date Revised: 4.3.2025

PRIMARY PURPOSE

Oversee district efforts in the areas of positive behavior system and discipline management, student attendance, and transfer process. Assist with hearing and resolving student and parent complaints. Implement systems to support organizational operations focused on student outcomes.

QUALIFICATIONS

Education/Certification:

• Master’s degree in educational administration from an accredited college or university
• Valid Texas Principal certification or equivalent

Special Knowledge/Skills:

• Knowledge of laws, regulations, and policies related to student discipline and attendance
• Knowledge of positive discipline support programs
• Ability to disseminate information to individuals and groups
• Ability to interpret policies, procedures, and laws
• Ability to deliver effective training to a variety of audiences
• Excellent organizational, communication, and interpersonal skills
• Ability to mediate, problem solve, and resolve conflict

The ideal candidate will be:

• a creative visionary who is passionately focused on effecting change and has the ability to merge data and fact with intuition, imagination, and innovation in an effort to realize the possibilities rather than be content with the probabilities;
• a dedicated professional who creates a supportive environment by modeling and expecting accountability and responsibility; who exemplifies ethics; who accepts and values the differences of others, and who has a sense of human wisdom, courage and compassion;
• an effective communicator with exceptional public relations and interpersonal skills, who is open minded and perceptive to the needs and expectations of the students, campus and district staff, parents, and members of the community, and who, through the art of collaboration and creative problem solving, cultivates cohesiveness;
• an inspiring catalyst who motivates and empowers others to become leaders and risk takers, and who acknowledges the expertise, celebrates the successes, and honors the lives of others; and
• a life-long learner who perpetuates self-motivated learning, and resourcefully and effectively seeks dynamic change with continuous monitoring, evaluating, and

Experience:

Five years of  experience as an educator administrator

MAJOR RESPONSIBILITIES AND DUTIES

Student Discipline Management

1. Manage the district’s admissions, transfer, discipline, and residency process.
2. Coordinate the district-wide anti-bullying character education program and student mentor program.
3. Provide staff development for classroom management and restorative practices. 
4. Serve on behavior threat assessment team.
5. Coordinate response to the anonymous tip line in the area of responsibility. 
6. Review, update, and publish the Student Code of Conduct and student handbook.
7. Assist campus administrators with fair and consistent administration of discipline policies and discretionary disciplinary alternative education program (DAEP) placements.
8. Monitor discipline trends and work with campus administrators to develop campus discipline improvement plans to address student needs in the areas of attendance and discipline.
9. Address parent concerns related to discipline and campus administrative decisions.
10. Conduct thorough, impartial investigations.
11. Develop and present training to campus administrators regarding student discipline and Texas Education Code Chapter 37.
12. Serve as the district Title IX Coordinator.

Community Relations

1. Develop and maintain programs that work to strengthen home/school connections.
2. Work with community agencies to support positive behavioral choices for students and positive consequences.
3. Support parent referrals to outside agencies for assistance.

Student Attendance

1. Work with campus administrators to recognize attendance trends and concerns.
2. Ensure timely notifications to parents regarding concerns with student attendance.
3. Support campus administrators and parents in following truancy laws.

Administration

1. Develop and complete cross-functional collaborative teams to identify and create systems, as needed, to support effective and efficient campus and district operations.
2. Mentor assistant principals across the district.
3. Coordinate development of and maintain up-to-date information for district handbooks, policies, procedures, and guidelines, in areas of responsibility as assigned.
4. Compile, maintain, and file all physical and computerized reports, records, and other documents required, including auditable accounting records.
5. Follow district safety protocols and emergency procedures

SUPERVISORY RESPONSIBILITIES

Supervise, evaluate, and recommend the hiring and firing of assigned staff.

MENTAL DEMANDS / PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS

Tools/Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, twisting

Motion: Repetitive hand motions, frequent keyboarding and use of mouse

Lifting: Occasional light lifting and carrying (under 15 pounds)

Environment: Occasional districtwide and statewide travel

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.