Wage Status: Non-exempt
Reports to: Coordinator of Techinical Services
Pay Grade: PG-6
Workdays: 240
Primary Purpose:
The Computer Technician installs, repairs, and maintains district computers and related equipment.
Education:
Associates Degree or equivalent combination of education and experience required
Bachelor’s Degree preferred
Experience:
Previous computer system assembly, configuration and repair experience desired
A minimum of 6 months of successful, verifiable work experience in the field of computer installation and support or equivalent education. A+ certification preferred.
Special Knowledge/Skills:
- Experienced with the full family of Windows operating systems.
- Experience installing and supporting variety of software, Microsoft Office, Adobe
- Experience with various browsers for use with internet-based software
- Experience management of Active Directory
- Experience with a wide range of AV equipment
- Must be able to communicate and work well with school staff.
- Must be self-motivated and work well without direct supervision.
- Must be able to multitask and possess good time management skills.
- Must be able to work well with others in a team environment.
- Must have a valid current Texas driver’s license and an acceptable driving record
Essential Job Functions:
- Performs installation of various computer operating systems and desktop applications
- Maintain and troubleshoot all AV and related equipment
- Perform annual cleaning and preventive maintenance of all district computer equipment. Maintain duties assigned through the work order system
- Utilize a wide range of remote management technologies and imaging software
- Manage Active Directory computer
- Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position.
Professional Conduct:
- Demonstrate the ability to remain calm and withstand pressures
- Demonstrate flexibility to change in routine and adapt quickly to changing situations
Supervisory Responsibilities:
None
Equipment used:
Personal or laptop, computer, install and maintain MFP Printers, calculator software, and telephone, electronic mobile devices, smart panels, displays, related repair and other technology equipment
Physical Demands /Mental Demands/ Environmental Factors:
The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
There will also be extensive travel to district sites as assigned. Regularly sit, talk or hear; frequently required to use hands to finger, handle, or feel; frequent repetitive hand motions; prolonged use of computer; occasionally lift and/or move up to 10-50 pounds; occasionally required to stand, walk reach with hands and arms; vision abilities include close vision; and color vision, regularly work with frequent interruptions, maintain emotional control under stress; the noise level is usually moderate. Some weekends and evening hours may be required.
Work environment includes typical computer related noise levels and paper and equipment generated dust. Exposure to video display terminals occurs on a regular basis. Incumbent is on call to provide support services during off hours. Periodically scheduled night and weekend work is required. Learned physical skill is required for keyboarding and use of peripheral equipment.
Employees carry out system and network administration functions independently, with a sound understanding of the interactions between hardware, operating system software and network operations and the design and administrative requirements to ensure an efficient, reliable, secure infrastructure.
The employee is expected to bring projects to conclusion, including development of operating procedures, instruction and training, and required documentation. Work is performed and technical decisions made with some latitude for independent judgment. Regularly perform multiple, highly complex tasks with a need to periodically upgrade skills in order to meet changing job conditions and compliance with legal guideline.